Welcome to Toby Outfit. By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before shopping from our website.
About Toby Outfit
Toby Outfit offers kidswear including summer outfits, co-ord sets, t-shirts, shorts sets, frocks, and other children’s clothing items. We aim to provide comfortable, stylish, and quality outfits for kids.
Use of Website
By accessing our website, you agree to use it only for lawful purposes. You must not misuse the website, attempt to damage it, copy content without permission, or use it in any way that may affect the website or other customers.
Product Information
We try our best to show accurate product images, colors, sizes, prices, and descriptions. However, slight color differences may occur due to lighting, photography, screen settings, or device display differences.
Product availability may change without notice. If an ordered item becomes unavailable, our team may contact you for replacement, exchange, or order adjustment.
Pricing and Offers
All prices are listed in Pakistani Rupees unless mentioned otherwise. Toby Outfit may update product prices, discounts, offers, and promotions at any time without prior notice.
Discount offers, bundle deals, clearance sales, and promotional campaigns may have specific terms, limited stock, or limited-time availability.
Orders
Once you place an order on our website, you are responsible for providing correct contact details, address, size, and product selection. If your details are incorrect, delivery may be delayed or affected.
We reserve the right to cancel or hold any order if the information provided is incomplete, incorrect, suspicious, or if the product is unavailable.
Payment
Customers must complete payment according to the available payment methods on the website. For online payments, customers may be asked to share a payment screenshot for confirmation if required.
Shipping and Delivery
We process and deliver orders through available courier services. Delivery time may vary depending on the customer’s location, courier schedule, holidays, weather, or other external factors.
Shipping charges, free shipping offers, and delivery rules may change depending on promotions or order value.
Returns and Exchanges
Returns, exchanges, and refunds are handled according to our Shipping & Return Policy. Customers should contact our support team within the allowed return period if there is any issue with the order.
Items must be unused, unworn, with tags, and in their original packaging to be eligible for return or exchange, as per our return policy.
Damaged or Wrong Items
If you receive a damaged, defective, wrong size, or wrong product, please contact us as soon as possible with order details and clear pictures or video. Our team will review the issue and guide you about the next step.
Sale and Clearance Items
Sale, clearance, discounted, or promotional items may have limited return or exchange availability. Please check product details and offer terms before placing an order.
Customer Support
For order support, payment confirmation, size help, shipping updates, returns, or exchanges, customers can contact our support team through email or WhatsApp.
Intellectual Property
All website content, product images, designs, text, graphics, logos, and brand materials belong to Toby Outfit or their respective owners. You may not copy, reuse, or distribute our website content without permission.
Limitation of Liability
Toby Outfit is not responsible for delays or issues caused by courier services, incorrect customer information, technical errors, third-party payment issues, or events beyond our control.
Changes to Terms
We may update these Terms & Conditions from time to time. Any updates will be posted on this page, and continued use of the website means you accept the updated terms.
Contact Us
If you have any questions about these Terms & Conditions, you can contact us at:
Email: tobyoutfit@gmail.com
WhatsApp: +923232430378